Andy's Transfer & Storage has been moving families across the United States since 1921. Our team of professionals will guide you and your family through the move process and through every detail. Our personalized approach to moving reflects the person behind every home. Because every customer is different, no two moves are ever the same. If you have a concern, we adopt that concern as our own and begin working toward a solution that is right for you. Our team is dedicated to making sure your move is organized, timely, and most of all safe. Moving is sometimes an overwhelming time and with North American you'll have our expertise by your side. To learn more about our Consumer Moving Services click on the links below.
- People
At Andy's Transfer & Storage you have an entire team to support you throughout your move. Our training emphasizes a personalized approach, respect, care, and attention to detail. Every employee is committed to doing whatever it takes to make your move right.
- Relocation Consultant: As your first point of contact, the Relocation Consultant starts your move off on the right foot. They will assess your needs and share them with your Andy's Transfer & Storage team. They will provide you with a customized plan, which includes the estimate, packing tips, and an explanation of the moving process.
- Move Coordinator: With all the details that go into moving it is reassuring to have someone that's on top of it all. At Andy's Transfer & Storage that person is your Move Coordinator. You have a question? Your Move Coordinator has an answer.
- Packer: Personal service and can-do attitude are the mark of every Packer at North American. Our Packers understand that no one knows your possessions better than you, and they encourage your involvement.
- Driver: Our fully-trained Drivers are dependable and safe. We have a professional driver development program that puts northAmerican drivers through a detailed qualification process, including hands-on safety and customer service training. Our Drivers are respectful of both you and your possessions.
- Services
- Household Goods Moving Services
- We can move you across town or across the country.
- Interstate (State-to-state). At Andy's Transfer & Storage we have experience moving thousands of families from one state to another year after year. We understand your needs and will involve you in the move planning process to support your state-to-state move no matter what the distance.
- Intrastate (Local Move). Even a local move can be overwhelming and Andy's is here to help you plan from start to finish. We've been servicing the consumer community for over 80 years and have hundreds of satisfied local customers.
- Storage for Household Goods
- Not moving into your home right away? We can provide moving storage for you in a climate-controlled environment at a reasonable price.
- Pack Like a Pro
- What separates us from the pack? For one, our packing. Our professional packers do everything possible to see that your belongings arrive in the same condition as when it left. We offer a wide range of packing services to fit your needs.
- Full Service Packing: Our trained packers do it all - leave all items right where they are in your home, and we'll take it from there.
- Fragile Only Packing: You get the full pack service, but only for the items that you designate.
- Self Pack: You can ask your moving consultant for information on packing materials that are available for purchase.
- Loading & Delivery
- Getting your valuables out of your pervious home and into your new one can be tricky. Luckily, we're prepared for it.
- Disassembly & Assembly: From entertainment centers to beds to swing set, just tell us what needs to be disassembled and moved with you. We'll even put it back together for you at your destination.
- We use Residence Protection Pads to protect the railings, tight corners, and doors.
- Carpet Covers keep high traffic areas clean.
- Systematic Loading boxes are labeled and inventoried based on rooms and your needs upon arrival.
- Systematic Unloading
- Tracking Your Belongings
- A combination of technology and training ensures that once your possessions are on their way, you won't need to worry about a thing.
- WORLDTRAC® is the industry first satellite communication system that can track a shipment's location within 1,000 feet. Our staff of relocation coordinators pays attention to all of the details of your move, and our WORLDTRAC® Satellite Tracking system keeps tabs on the progress of your interstate shipment. No longer will you have to wonder, "Where are my belongings?"
- Protecting Your Belongings with Maximum Value Protection
We understand that your belongings are important to you, and it's important to us that they arrive safely at their destination. But there are times when an item might get damaged. That's why North American offers valuation protection. It's protection that resolves the situation quickly, keeping you happy throughout our relationship -no matter what.- There are two forms of coverage you can choose from at North American.
- Basic Liability Protection is no extra charge and provides repair or replacement up to a maximum of $0.60 per pound per article should your goods get damage or lost. But when it comes to protecting your belongings, one size does not fit all. The level of protection you need may be greater than what the basic liability protection offers.
- Maximum Value Protection is our protection plan that gives you peace of mind. It's the most complete and competitive coverage offered, giving you full replacement protection on any item that is damaged during the move. That means North American covers the cost to replace or repair the item, whichever is less, up to the full value of the item and deductible. It even covers pairs and set of you complete shipment.
- For instance, have a pair of matching lamps? When you cover your shipment, if one is damaged beyond repair and we can't find an exact replacement, we will replace the set*. (*See terms and conditions on the North American Protection Plan Worksheet and North American published Tariffs. Complete replacement of multiple items sets of china, gold and silver flatware, and crystal glassware are excluded from pairs and sets protection under the Maximum Value Protection Plan.)
- Forms and Resources
- Claim Form. For your convenience, we have provided an on-line version of our Claim Form, Click Here to fill out the claim form and expedite your claim process. For interstate moves only. Call Andy's for local form.
- Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.
- Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.
