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Reviews

By far the best moving company I have ever used and I have moved over 15 times. Long distance or local these guys are professional respectful and they are very good with high end furniture which I have a lot of.

Robert Y

I was referred to Andy’s Transfer & Storage via North American Lines. These guys were amazing. Lance, Danny, and (I believe) Kevin were quick to pack our remaining things. They also came in under the initial estimate, moved our things faster than we were planning, coordinated their schedule with ours (including an extra stop), and were courteous and friendly all the way. I will contact them before anyone else, they were really fantastic!

Robert T.

I’m rating Andy’s Transfer as a broker, rather than as a moving company, as I used them for my Interstate move, which was actually fulfilled (rather poorly) by North American. Andy’s transfer was very courteous, prompt, and helpful at all stages of the move, and performed their part of the job without a flaw. Their reps were knowledgeable and efficient, both on the phone and in-person.

Nicholas D.

Once again these guys came to the rescue when I needed a fast move from La Crescenta to Pasadena. This time I only requested one helper with a small truck for my personal stuff, but the helper showed up in a HUGH truck (They did not have any “hidden charges”. As the 2nd time using Andy’s I really have to say, these guys do not disappoint. Will call them for my 3rd move for sure!

Fern C.

I have used Andy’s Transfer to move my personal belongings 3 times and I had them move my business 2 times. Their quotes were always accurate, personal have always been professional, work was always done on time and fast. As a professional real estate agent for Dilbeck in the Foothill area I recommend them to a my clients.

Ken S.

If I ever have to move, I will definitely call Andy’s Transfer and Storage to do the job. My mom contacted Andy’s to move her back in June and she asked me to be the coordinator. The movers – Lance, Jaime, Oscar and Joe – were hardworking, gave 110% all day, were polite, helpful, friendly, and went above and beyond what I expected. They did not cut corners, and even helped out at the end of a LONG day when a last minute issue arose. I would absolutely recommend this company, and particularly this moving team – they were AMAZING!! Thank you for all the hard work and the positive attitudes. You guys were just what we needed!

Kate D.

We just finished a move from La Crescenta CA to Spokane WA, using Andys. Everyone here is super helpful and friendly. Robert was our driver and I cannot say enough about how impressed we were with the service we got from start to finish, these guys really hustle and are impressive in the way they get the job done. We had a driveway which the van could not enter and Robert had to get a U-Haul and unload at the street and shuttle our stuff up to the house and unload again and haul it inside. The guys in La Crescenta and Spokane worked non-stop and in 90 degree heat with high humidity They are the rock stars of the moving company’s. This is the third time we have used Andys, and I highly recommend their services.

Stephanie J

Andy’s has the feel of a small family-owned business because that’s exactly what it is. I was taken care of and informed at every step of my move, from working out the pricing to the insurance to basic timing. They were pro-active in contacting me for when my windows of pick-up and delivery would be and great at updating me with any changes.

What folks need to understand and why these previous reviews are probably rated the way they are is that cross-country moves with a van line like North American has inherent lag time and subsequent frustration. The reason it’s so inexpensive (relative to personalized single-family movers) is that they have to coordinate amongst multiple parties moving across multiple states and cities. It’s like naming your own price on priceline- you’re given a window for a less expensive moving experience. The trade-off is you have to be flexible.

Now I did pack my own move in order to save on expense and ensure everything was packed the way I wanted it (I’m very particular) so I had no experience with packers and if you’re like me, then maybe that’s the way to go. However, their contracted van line North American, and the driver/mover assigned to my move was fantastic. Mike was his name and his crew was prompt, polite, and easy to work with. Especially in navigating the narrow paths of both apartment complexes I moved from and into. They were very careful with my things and took the time to ensure everything I had was marked, that I took note of it, and if any of my boxes weren’t packed “sturdy” enough to survive the move, helped me re-pack at no charge. They were never rude or disgruntled and constantly reassured me that “they were there to make sure everything was stress-free for me.”

My previous experience in moving from California to Pennsylvania was the complete opposite experience. This was with another similar local-national moving company. The movers were untimely, rude, and took over a month to deliver our things. When they did arrive, there were multiple items broken, including my significant other’s unique iron bed-frame. Their response? “Uh, it was like that when we put it on the truck,” which was complete nonsense and a blatant lie. Luckily we were able to bend it back into shape after significant effort and exertion.

This was not the case with Andy’s! Personal service, assurances on anything if it was broken when it arrived, and follow up to make sure the experience was a positive one. Oh, and nothing was broken, bent, damaged, or crushed. My boxes looked as if they had just been placed on the truck. You get a ridiculously good price for a move that stand-alone would cost at least a few thousand dollars, if not a good deal more. I recommend Andy’s completely. Any frustration I felt regarding delivery dates was simply the logistical exchange for a decently priced move

I was shocked to read about the other three reviews (two of which were posted last year). I don’t know if they’ve changed anything in their policies or employees since then, but my experience couldn’t be any more different. From my understanding, they’ve been a family owned business for years and the three other reviews on here don’t do them justice. I’d hate for a local business to get such a bad rap that is, in my opinion and experience, undeserved.

Ian K.

Just used them to move our current office about 1/2 mile further down the street to another building. They were fantastic! We did our own packing and Andy’s had 10 guys and 4 trucks to get the stuff down the street. The movers arrived on time and took care of the specifics that both buildings required for prep work prior to being able to use the freight elevator. They were a pleasure to work around, pleasant and cooperative the entire time. They even volunteered to take things that I had left out at the time of the estimate at no charge to us. The estimated time for the move actually came in just under what they had figured. I would use them again in a heartbeat and would recommend them to anyone who needs a good mover.

– Shannon T, San Dimas

The crew at Andy’s Transfer & Storage moved us just yesterday. The guys worked to the bone from morning to evening. The best of all, they were still in good spirits and great sports despite the crazy heavy furniture they moved all day. Not to mention we have a home based business so they had to move heavy boxes up a flight of stairs for 2 hours straight. This is the 3rd time I’ve used them for a move and I wouldn’t hesitate for one second to use them again. PS, we had a ton of stuff (2 truckloads).

 

– Mark L, Pasadena

We have used Andy’s for 2 residential moves and year-round personal storage, and they are fantastic. We continue to refer them to friends and family, because they are very fairly priced and do a thorough job. I give Andy’s 5 stars because:

They are always on time.

They seem to have packing/moving down to a science. We had 4 guys on the day of our move. The head guy delegated tasks quickly, one guy disassembled all of our furniture and kept all the nuts and bolts organized in bags with the furniture while others wrapped, and before I even knew what was going on, they were loading up the truck.

They work fast and efficiently.

They are polite.

Their storage facility is very accommodating.

– Hannah L, Pasadena

 

They did a move for us from California to North Carolina. They were really on top of everything and extremely helpful. They were also willing to make changes to scheduling. Kim was very respectful and professional. They were easy to work with. We did have some minor damage of things but we didn’t think it was necessary to make a claim. The driver himself was wonderful

– Jacqueline C.

Andy’s Transfer and Storage staff are great! The Lead Move Coordinator, Tim, is excellent. His experience was evident in organizing and managing the crew and placing our belongings into the truck for safe storage and transit. In fact, the entire crew was efficient and careful when they moved us out of our home and into our new home. I was concerned about storing our belongings for approximately 2-3 weeks, but upon delivery everything was intact. Janet, who scheduled the move, was always service oriented and positive enough after I had to change the move dates a couple of times! I highly recommend Andy’s Transfer.

 

– Esther W., Henderson NV

After alot of searching and alot of concerns caused by reading “moving horror stories” we selected Andy’s Transfer & Storage to move my mother in law from Downey to Arizona. The move was done as promised and at the quoted cost. The movers assigned to the job were friendly, straight forward and honest. There were no surprises and no problems. One of the horror stories we feared was the end of move added on charges. This did not happen. I will add, however, that we told the estimator everything we could think of involved with the move. I highly recommend that Los Angeles people consider Andy’s Transfer & Storage if planning a move. My impression of the company is that they are honest people simply trying to make an honest living. As a customer I could not ask for more.

– Ed N., Mesa AZ

I called a lot of movers and Andy’s was the one I chose. I am glad that I did. They handled all my things with care and didn’t leave until I was satisfied with the placement of all my things. What they quoted me was what I paid. I would recommend them to my friends, in fact I did, and they are using them to move. They had my belongings in the new place in a timely manner.

– Patty E., Reno NV

Andy’s has helped me move 3 times. It’s a great family owned business (and a great family) who get the job done quickly and efficiently. They even hired my son at a later date! And he had nothing but good things to say about all the guys he worked with.

– Celeste J., La Crescenta-Montrose CA

We recently used Andy’s Transfer (via North American) to do a small residential move from Pasadena to downtown LA and were really impressed and happy with how things went. We had never used a move company before and were nervous that everything would go smoothly. On the day of the move, we had Pablo, Jose and Matt helping us. They arrived right on time and all three were very polite, professional and great at what they did. They took care of our belongings (no breakages and everything was carefully wrapped up), gave us wardrobe boxes to easily move our clothes and our stuff was packed up and unloaded surprisingly quickly. We would definitely use them again if we decided to move in the future, they made everything very easy and it was much less hassle than renting a truck and doing the move ourselves (been there done that!). If you are thinking about using a moving company and unsure of which to choose, we would highly recommend them – money well spent.

– Eve K., Los Angeles CA

I had a great experience with our move. The driver & his crew were professional, fast, efficient, and easy to work with. Also, Andy’s kept us informed of all costs and did not try to hide fees. I would definitely use them again and have recently referred them to a friend. I would not think twice about using them!!! They are great!

– Shawna M., San Gabriel CA

Andy’s moved our office and the movers were fast and efficient. The cost of the move was less than I had expected. I would highly recommend them for moving your home or office.

– Bob S., Glendale CA

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